![]() ![]() Both let you search and play your music collection too. Both systems are designed to automatically index your music library so you can browse it by album, genre, artist, song title, etc. If it sounds like Plex does the same thing as Sonos, that’s because in many ways it does. Why do I need Plex if I have a Sonos system? If you want to try out Plex for yourself once you’ve finished this article, our detailed Plex explainer is the best place to start. Not only does Plex make short work of organizing all of your media, but it also makes that media accessible from anywhere on just about any device. Once the server is up and running, you can connect to it through an almost limitless set of devices, from smartphones to tablets, media streamers, smart TVs, computers - the list goes on. It’s free (though some advanced features require a paid subscription to Plex Pass), and does a fantastic job at automatically organizing and presenting your movies, TV shows, photos, and most importantly for our purposes, your music. ![]() Then you need to click the device on the top bar, enter into the Settings, go to Audio, and check the Exclusive Mode box.Plex is media server software that you install on a home computer or a Network-attached storage (NAS) drive. It stands to reason that the Plex player receives no audio in this case. If the Plex video but no audio issue happens after the Plex software update, you should also check if Plex for some reason selects the wrong audio device. If that doesn’t work, try setting the transcode to stable instead of experimental. Switch from Automatic to TranscodeĪccording to the feedback from users who have suffered Plex no audio problems, changing the Plex settings to transcode the video may solve the problem. Or change Passthrough from HDMI to Optical, then disable AC3 in the codec list. * In the Plex Player, disable Passthrough. Then go back to the TV mode and try again. Then go to Settings > Player > AC3 and EAC3, uncheck the two options. * Put Plex back in mobile mode on the Android box. In fact, Android and many TVs don't support EAC3 codec, and when Plex send EAC3 to the device, it fails to decode that stream and results in sound problem. Plex AC3 no audio issues are quite common, especially on Android TV box, Android player, Firestick, LCD TV, and some other devices. If your pass through something that is not fully supported by the receiver device, your Plex may get no sound either. For example, some of the operating systems like macOS can't passthrough some audio formats, then Plex will receive no audio. If you're not sure about it, you'd better not enable passthrough. According to Plex, if you want to use passthrough for a digital connection, you need to know if your receiver does support the audio formats and set accordingly. Go to Settings and disable HDMI passthrough. If you have different audio streams to play, just set the playback option to Automatic and everything would just work.Ĭheck all Plex playback errors & fixes > Plex audio settings 3. Thus it will cause Plex no sound errors on Roku, Fire TV, PS4, etc. Otherwise, when you Direct Play a video containing 5.1 track in the file, the device will pass it along assuming that there's a surround on the other end of the cable that can play the audio. If the device is not connected to a surround sound system, you need to set the audio option from Surround/5.1 to Stereo. In most cases, Plex has video but no sound means your Roku or other clients are not configured correctly. Set audio settings from Surround/5.1 to Stereo Or you can try to press the + and - keys in full-screen mode to see if it will bring back the audio. You should note that the volume slider only appears in the server view. Set the slider to the max should fix the problem. When you run Plex Media Player in the server view instead of full-screen mode, you will see a small volume slider located next to the mute button. The software update may set the volume to zero for some reason. Check the volume controlįor those whose Plex audio is not working, especially after the last Plex app update, make sure you have checked the volume slider. Fixes to Plex Sound Not Working Issues 1. ![]()
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